Business Plus Website Care

Business Plus Website Care

$175.00 every month

Premium WordPress maintenance, priority support and up to 60 minutes of minor website changes each month.

✓ No lock-in contract
✓ Cancel anytime
✓ Australian small business support

SKU: BPWC-03 Categories: , , Tags: , , Brand:

Description

WordPress Business Plus Website Care

Keep your WordPress website maintained, monitored and supported with a higher level of ongoing assistance.

Business Plus Website Care is designed for businesses that rely heavily on their website and need more than routine maintenance. Along with keeping your website updated, backed up and monitored, your plan includes priority support and up to 60 minutes of minor website changes each month.

It’s ideal for businesses that regularly need small website updates, technical assistance or changes but don’t want the expense of engaging a developer for every individual task.

Who is Business Website Care for?

Business Plus Website Care is designed for established and growing businesses that rely on their website and want a higher level of ongoing support.

It’s a good fit for:

  • Established business websites — Businesses that rely on their website as an important part of their day-to-day operations or marketing.
  • Growing businesses — Businesses whose website content, services or information needs regular updating.
  • Businesses needing regular website changes — Businesses that frequently need small content, image or website updates.
  • Professional service businesses — Businesses that want a reliable website professional available to handle ongoing maintenance and minor changes.
  • Businesses without in-house technical support — Businesses that need someone they can turn to when website issues arise.
  • Busy business owners — Business owners who want their website looked after without having to manage the technical side themselves.

This plan is best suited to established or growing WordPress websites that require regular maintenance, priority support and ongoing minor website changes. It is not intended for major website development, redesigns or extensive content projects.

Initial Website Assessment for Existing Websites

Before ongoing maintenance begins, we’ll carry out an initial assessment of your existing WordPress website to identify obvious maintenance issues, outdated software, compatibility concerns and other problems that may affect ongoing maintenance.

This helps us establish the current condition of your website before taking responsibility for its ongoing care.

If significant issues are identified during the initial assessment, we’ll let you know before carrying out any additional chargeable work.

Inclusions:

  • WordPress Core Updates

Regular updates to the WordPress core software to help keep your website current and maintained.

  • Plugin Updates

Regular updates to installed WordPress plugins, where compatible and appropriate.

  • Theme Updates

Updates to the active WordPress theme and related theme components, where compatible and appropriate.

  • Preventative Website Maintenance

Routine maintenance designed to help identify potential problems before they become larger issues.

  • Website Backups

Regular website backups to help protect your website and provide a recovery point if something goes wrong.

  • Database Maintenance

Routine database cleaning and maintenance to help keep your WordPress website running efficiently.

  • Website Health & Security Checks

Regular checks for common website errors, update issues and basic security concerns.

  • Enhanced Troubleshooting

Investigation and assistance with minor website issues that may arise during normal website operation or routine maintenance.

  • Up to 60 Minutes of Minor Website Changes Each Month

Up to 60 minutes of minor website changes or content updates each month, such as updating text, replacing images, making small content adjustments or similar minor changes.

  • Priority Support

Business Plus clients receive priority support for maintenance-related enquiries and website issues.

  • Monthly Maintenance Report

Receive a monthly report outlining the maintenance completed and relevant issues identified during the maintenance period.

  • No Lock-In Contract

There are no long-term contracts. Cancel your subscription at any time.

What Can I Use My 60 Minutes For?

Your monthly website support time can be used for small tasks such as:

✓ Updating text or contact details
✓ Replacing images
✓ Updating existing buttons or links
✓ Making minor content changes
✓ Updating existing website information
✓ Small layout adjustments
✓ Minor troubleshooting
✓ Updating existing website sections
✓ Other small website tasks that can reasonably be completed within the allocated time

If a request requires more extensive development or exceeds the included monthly allowance, we’ll let you know before undertaking the additional work.

Your 60 minutes of included website changes are provided each monthly billing period and do not accumulate or roll over to future months. Unused time has no cash value and cannot be exchanged for a refund or credit.

What’s not included:

Business Plus Website Care provides ongoing maintenance, priority support and minor website changes. The following services are not included in the monthly plan and may incur an additional charge:

  • Website design or redesign
  • Major layout or structural changes
  • Custom coding and development
  • Major CSS or styling changes
  • New website pages requiring significant design or development
  • Major content uploads or website content projects
  • Extensive image editing or optimisation
    WooCommerce development or customisation
  • Complex product uploads or catalogue management
  • Website migrations
  • Hosting, domain registration or email hosting
  • Premium plugin, theme or software licences
  • Malware removal or hacked website recovery
  • Major website repairs
  • Website restoration resulting from client changes or third-party actions
  • SEO campaigns or extensive SEO work
  • Copywriting or content creation
  • Social media management
  • Third-party software configuration
  • Work exceeding the 60 minutes of included minor website changes

*If a requested task falls outside the Business Plus Website Care plan, we’ll let you know before carrying out any additional chargeable work.

Need a Larger Website Project?

If your website needs a redesign, new functionality, major development or extensive content changes, these services fall outside your monthly care plan.

We’ll discuss your requirements with you and provide a separate quote before any additional work begins.

REQUEST A QUOTE

How Website Care Works

Your website is monitored and maintained as part of your care plan. When maintenance issues or updates require attention, we’ll take care of them as part of your service.

Getting your website maintenance started is simple.

1. Choose your care plan

Select the website care plan that best suits your business and subscribe online.

2. Your first payment is processed

Your first payment is made when you subscribe and covers your first month of website care.

3. Provide your website access

We’ll provide simple instructions for creating a dedicated maintenance account for Amay Web Design. Your existing personal WordPress login doesn’t need to be shared with us.

4. We set up your website

We’ll connect your website to our maintenance and monitoring system and complete the initial checks.

5. Ongoing maintenance begins

We’ll carry out the routine maintenance included in your Business Plus Website Care plan, along with any minor website changes requested within your monthly allowance.

6. Your subscription renews monthly

Your subscription automatically renews each month according to your subscription billing schedule.

7. Receive your maintenance report

You’ll receive a monthly report outlining the maintenance completed and relevant issues identified during your care period.

Monthly Billing

All website care plans are paid monthly in advance.

Your first payment is made when you subscribe and covers your first month of website care. Your subscription will then automatically renew each month according to your subscription billing schedule.

There are no lock-in contracts, and you can cancel your subscription at any time. No further payments will be taken after cancellation, and your website care will continue until the end of your current paid period.

When does my website care begin?

Your website care begins once your subscription has been successfully processed and we have received the access details required to maintain your website.

  • You are required to provide me with website access.
  • I’ll then complete the initial setup and add your website to our maintenance system.

What happens if you have a problem?

If I identify an issue that falls outside your Business Website Care plan, I’ll let you know before carrying out any additional chargeable work.

You remain in control of any additional costs and I’ll explain what is required before proceeding.

Why Choose Business Plus?

More than maintenance. Ongoing website support.

Business Plus gives you a dedicated website maintenance service without the cost of employing an in-house web developer.

Your website stays maintained and monitored, while you have someone you can turn to when you need small changes or technical assistance.

Your website is looked after

Regular maintenance helps keep your WordPress software, plugins and theme up to date.

You have someone to call on

Instead of trying to fix website problems yourself, you have ongoing support from Amay Web Design.

Small changes are covered

Your plan includes up to 60 minutes of minor website changes each month, helping you keep your website current without arranging separate quotes for every small task.

You get priority support

When you need assistance, Business Plus gives you priority over clients on the lower-level care plans.

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